Access Doctor
A regulated UK online pharmacy where a medical questionnaire replaces the waiting room, and treatment arrives the next day.
The challenge
Plenty of people put off treating erectile dysfunction and hair loss because it means a GP appointment and an awkward conversation. An online pharmacy can fix that, but only inside the rules. Prescription medicine in the UK needs a registered prescriber to approve every order. Behind it, the pharmacy answers to the GPhC. The site has to feel quick and private to a patient, while every step stays accountable.
- A gated checkout: a prescription-only product cannot be bought until a prescriber approves the patient's answers.
- A large catalogue: 100+ treatments across men's, women's, sexual, travel and general health, each with its own strengths and pack sizes.
- Trust before data: patients want to see who the prescribers are and where the pharmacy is registered before they share medical details.
Our approach
We organised the site the way a patient thinks. Start from a condition, compare the treatments for it, then answer the questions that matter for that medicine. The questionnaire sits between the product and the checkout. A UK prescriber reviews each submission, and only an approved order reaches the pharmacy. Everything around that flow answers one question: can I trust this place?
Condition-first catalogue
- More than 50 condition pages and 50 treatment categories lead into over 250 product pages.
- Treatment pages compare options side by side: how soon each works, how long it lasts and what it costs. Patients sort by price and popularity.
- Each product shows its strengths, pack sizes and prices up front.
Consultation before checkout
- Prescription-only products route through a medical questionnaire before payment.
- A GPhC-registered prescriber reviews the answers. Approved orders go to the pharmacy for dispatch.
- Orders approved before 3pm on weekdays leave the same day, in plain packaging.
- Patients track their orders from their own account.
Trust on the page
- Pharmacy registration, the superintendent pharmacist and the clinical team appear where patients make decisions.
- Ratings from Reviews.io and Trustpilot sit beside the treatments.
- Delivery options and prices are clear before checkout.
Content that brings patients in
- A health guide of more than 470 articles answers the questions people search before they buy.
- Product, treatment and pharmacy pages carry structured data, including FAQs, so search engines read them correctly.
- Pages are pre-rendered and refreshed in the background. A large catalogue stays fast.
The outcome
A production online pharmacy that covers the whole visit, from the first question to the parcel at the door. Patients rate it Excellent on Reviews.io, across more than 2,000 reviews.
- 100+ treatments behind one consultation flow
- 470+ health guide articles
- Same-day dispatch for orders approved before 3pm on weekdays